...
Jira is a ticketing and task management system that allows you to customize workflows, assign tasks, manage notifications, and will produce reports that help you see how your teams are doing. Jira integrates with Confluence so you can include Jira reports on Confluence pages, and point to Confluence pages to create knowledge bases (among other things).
SI's external Jira can be accessed by non-SI users. They must create an account (after being invited by the Jira admin) and read and agree to the Terms of Use and User Guidance for the Confluence/JIRA Collaboration Site. Like Confluence, Jira should not be used to share or store PII.
Never used Jira before but want to test it out? You can sign up for free access to the Cloud version of Jira here: Sign up - Try Atlassian Cloud | AtlassianSI's external Jira can be accessed by non-SI users. They must create an account (after being invited by the Jira admin) and agree to the
Project types & Use cases
...